Ohh Momos Website Terms and Conditions

Welcome to Ohh Momos! By using our website to place an order, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please do not use the site.

2. Online Ordering and Payment
   - Order Placement: Orders can be placed through our website by selecting items and completing payment.
   - Payment Options: We accept various payment methods including credit/debit cards, UPI, and other secure payment options available on the website.
   - Order Confirmation: After placing an order, you will receive an email or SMS confirmation. If you do not receive confirmation, please contact us.
   - Cancellation Policy: Orders may only be canceled within 5 minutes of confirmation. Once preparation begins, cancellations will not be accepted.

3. Delivery Policy
   - Delivery Time: Estimated delivery times will be provided upon order confirmation. Delays may occur due to traffic, weather, or other unforeseen circumstances.
   - Delivery Charges: Applicable delivery fees are displayed at checkout. These may vary based on location.
   - Customer Responsibility: Please ensure that the delivery address and contact details are accurate. Ohh Momos is not responsible for delays due to incorrect information.

4. Quality and Freshness
   - All food items are prepared fresh upon order. We take strict measures to ensure quality, but if there are issues with your order, please contact us within 1 hour of delivery.

5. Refund and Return Policy
   - Refunds: If there is an issue with your order, such as incorrect or damaged items, please contact customer support. Refunds or replacements may be issued at our discretion.
   - Return Policy: Due to the nature of our food products, returns are not accepted. 

6. Customer Accounts
   - Account Creation: You may create an account to track orders and manage preferences. You are responsible for maintaining the confidentiality of your account and password.
   - Account Termination: We reserve the right to terminate accounts for any violations of our terms or misuse of our services.

7. Intellectual Property
   - All content on this website, including images, logos, and text, is the property of Ohh Momos. Unauthorized use, copying, or distribution is prohibited.

8. Limitation of Liability
   - Ohh Momos is not liable for any direct, indirect, or incidental damages arising from the use of our website or services, except as required by law.

9. Modifications to Terms
   - We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of these chang

10. Contact Us
   - For any questions, feedback, or issues with your order, please contact us at support@ohhmomos.com or through the contact form on our website.
Thank you for choosing Ohh Momos! Enjoy your meal!